Privacy Policy
Effective Date: March 11, 2026
This Privacy Policy describes how MyAgentNavigator ("MyAgentNavigator," "we," "us," or "our") collects, uses, discloses, and protects information about you when you access or use the MyAgentNavigator platform, including our website, services, applications, and educational tools (collectively, the "Platform").
This Privacy Policy is incorporated by reference into our Terms of Service and complies with the Colorado Privacy Act (CPA) and other applicable data protection laws.
By using the Platform, you acknowledge that you have read and understood the practices described in this Privacy Policy.
Information may be shared between affiliated platforms operated by the same entity, including RE-Quest, to enable cross-platform functionality and account integration.
1. Information We Collect
We collect information in the following ways:
1.1 Information You Provide Directly
- Account registration information such as your name, email address, phone number, and securely hashed password
- Professional profile information such as licensing status, brokerage affiliation, specialties, and professional preferences
- Productivity data or progress tracking information you choose to enter into the Platform
- Connections with other users for networking, benchmarking, or friendly competition features
- Communications and messages sent through the Platform
- Feedback, reviews, or community discussions submitted through the Platform
- Any other information you voluntarily provide when using Platform features or contacting support
1.2 Information Collected Automatically
When you use the Platform, we and our service providers may automatically collect:
- Device information including IP address, browser type, operating system, and device identifiers
- Usage data including pages visited, features used, time spent on the Platform, and referring URLs
- Platform activity data such as feature interactions, learning module engagement, or productivity tool usage
- Log data including access times, error logs, and clickstream data
- Cookie and tracking technology data (see Section 5)
1.3 Information from Third Parties
We may receive information from third-party sources, including:
- Payment processors used to process subscriptions or other Platform fees
- Analytics providers that help us understand how users interact with the Platform
- Authentication services if you choose to log in using third-party accounts
- Affiliated platforms such as RE-Quest if you choose to link accounts between platforms
The information received from third-party services is determined by those providers and your privacy settings with those services.
2. How We Use Your Information
We use the information we collect for the following purposes. We process your personal information based on the following legal bases: (i) performance of our contract with you (when necessary to provide Platform services); (ii) compliance with legal obligations where required; (iii) our legitimate interests in operating, improving, and securing the Platform; and (iv) your consent where required by applicable law.
2.1 Platform Operations
- Create, maintain, and manage user accounts
- Provide access to educational content and coaching tools
- Enable productivity tracking, benchmarking, and goal-setting tools
- Facilitate networking or connection features between users
- Provide community features and discussions
- Enable optional friendly competition or performance comparison tools
2.2 Communications
We may use your information to:
- Send service-related notices and updates
- Notify you of changes to our Terms or Privacy Policy
- Respond to support inquiries
- Send optional marketing communications, subject to opt-out rights
2.3 Safety, Security, and Compliance
We use information to:
- Detect fraud or abuse
- Enforce our Terms of Service
- Maintain platform integrity
- Comply with legal obligations
2.4 Platform Improvement and Analytics
We use information to:
- Analyze how users interact with the Platform
- Improve features and user experience
- Develop new tools or services
- Generate aggregated, de-identified analytics data
3. How We Share Your Information
MyAgentNavigator does not sell personal information as defined under the Colorado Privacy Act.
We may share information in the following circumstances.
3.1 With Other Users (Optional Networking Features)
If you choose to participate in networking, benchmarking, or friendly competition features, certain profile or activity information may be visible to users you choose to connect with.
Participation in these features is voluntary and controlled by your account settings.
3.2 With Service Providers
We may share information with third-party vendors who provide services such as:
- hosting and infrastructure
- analytics
- email communications
- customer support
- payment processing
These providers are contractually required to use your information only for the purposes of providing services to MyAgentNavigator.
3.3 With Affiliated Platforms
Information may be shared between MyAgentNavigator and affiliated platforms such as RE-Quest to enable:
- account linking
- cross-platform login functionality
- integrated services
- referral or networking features
Use of affiliated platforms may be subject to additional terms and privacy policies.
3.4 For Legal Reasons
We may disclose information if necessary to:
- comply with applicable law
- enforce our Terms of Service
- protect the safety or rights of users or the public
3.5 Business Transfers
If MyAgentNavigator is involved in a merger, acquisition, restructuring, or sale of assets, user information may be transferred as part of that transaction. Users will be notified when legally required.
4. User Content and Community Features
The Platform may allow users to submit or share content, including comments, feedback, reviews of educational materials, participation in discussions, or other community interactions.
Content submitted through community features may be visible to other users of the Platform and may be displayed within networking groups, benchmarking features, or other collaborative environments. Users should exercise caution when sharing personal or professional information in publicly visible areas of the Platform.
You should not include sensitive personal information such as financial account numbers, Social Security numbers, or other confidential data in publicly visible content.
As described in our Terms of Service, by submitting content you grant MyAgentNavigator a license to use, reproduce, distribute, display, modify, and create derivative works from that content for purposes of operating, improving, marketing, and promoting the Platform and its services.
MyAgentNavigator may retain user-generated content after account termination when necessary to maintain the integrity of community discussions, analytics data, or Platform functionality, or as otherwise permitted by applicable law. Users may request removal of specific content by contacting us, and we will review such requests in accordance with applicable law and our internal policies.
5. Cookies and Tracking Technologies
MyAgentNavigator uses cookies, web beacons, pixel tags, and similar tracking technologies to operate and improve the Platform.
These technologies allow us to:
- remember user preferences and settings
- authenticate users and maintain session security
- analyze how users interact with the Platform
- measure engagement with educational tools and platform features
- improve user experience and platform performance
- deliver relevant communications and content
You may control cookies through your browser settings or through our .
Disabling certain cookies may limit the functionality of some features of the Platform.
Where required by applicable law, we honor browser-based Global Privacy Control (GPC) signals as an opt-out of the sale or sharing of personal information for targeted advertising.
Certain essential cookies necessary for core Platform functionality cannot be disabled.
6. Data Retention
MyAgentNavigator retains personal information for as long as necessary to provide Platform services, fulfill the purposes described in this Privacy Policy, and comply with applicable legal obligations.
Typical retention periods include:
- account information retained for the duration of your active account plus three (3) years after account closure
- communications or messages retained for up to seven (7) years where necessary for legal compliance or dispute resolution
- payment-related records retained for up to seven (7) years in accordance with applicable financial regulations
- analytics or aggregated data retained in de-identified form for internal research and reporting purposes
Upon termination of your account, you may request retrieval or export of your personal data within thirty (30) days of termination in accordance with our support procedures.
After this period, we may delete, anonymize, or securely archive your personal information within a commercially reasonable timeframe, not to exceed one hundred eighty (180) days, except where retention is required by law or necessary for legitimate business purposes such as fraud prevention, dispute resolution, or enforcement of our Terms of Service.
Data stored in system backups will be deleted in accordance with our normal backup rotation schedule, which does not exceed one hundred eighty (180) days.
7. Data Security
MyAgentNavigator implements administrative, technical, and physical safeguards designed to protect your information.
However, no system can guarantee absolute security.
Users are responsible for protecting their account credentials.
8. Your Privacy Rights
8.1 Colorado Privacy Act (CPA)
If you are a Colorado resident, you have the following rights with respect to your personal data:
Right to Access
You may request confirmation of whether we process your personal data and request access to the personal data we hold about you.
Right to Correction
You may request correction of inaccurate personal data maintained by MyAgentNavigator.
Right to Deletion
You may request deletion of personal data we have collected from you, subject to certain exceptions permitted by law.
Right to Data Portability
You may request a copy of your personal data in a portable and, where technically feasible, readily usable format.
Right to Opt Out
You have the right to opt out of the processing of personal data for purposes of:
- targeted advertising
- the sale of personal data
- profiling in furtherance of decisions that produce legal or similarly significant effects concerning you
MyAgentNavigator does not sell personal data as defined under the Colorado Privacy Act and does not engage in profiling that produces legal or similarly significant effects concerning users.
To exercise these rights, please contact us using the information provided in Section 12 below.
We will respond to verified requests within forty-five (45) days, with a possible extension of an additional forty-five (45) days when reasonably necessary.
If we deny your request, you may appeal the decision by contacting us using the information provided in Section 12.
8.2 California Residents — CCPA / CPRA
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA).
These rights include:
Right to Know
You may request disclosure of the categories and specific pieces of personal information we have collected about you, including the categories of sources, purposes for collection, and categories of third parties with whom the information is shared.
Right to Delete
You may request deletion of personal information collected about you, subject to certain legal exceptions.
Right to Correct
You may request correction of inaccurate personal information maintained by MyAgentNavigator.
Right to Opt Out of Sale or Sharing
You may request that we not sell or share your personal information for cross-context behavioral advertising. MyAgentNavigator does not sell personal information as that term is commonly understood.
Right to Limit Use of Sensitive Personal Information
You may request limitations on the use or disclosure of sensitive personal information where applicable.
Right to Non-Discrimination
You have the right not to receive discriminatory treatment for exercising your privacy rights.
California residents may submit requests by contacting us using the information provided in Section 12.
We will acknowledge receipt of requests within ten (10) business days and respond within forty-five (45) days , with a possible extension of an additional forty-five (45) days where reasonably necessary.
8.3 General Rights for All Users
Regardless of your location, you may:
- update or correct your account information through your account settings
- request deletion of your account by contacting us
- opt out of marketing communications by clicking the unsubscribe link in marketing emails
- manage certain privacy preferences through your account settings
9. Children's Privacy
The Platform is not directed to individuals under the age of 18 years old, and we do not knowingly collect personal information from minors.
As stated in our Terms of Service, users must be at least 18 years old to access or use the Platform.
If MyAgentNavigator becomes aware that personal information has been collected from a person under the age of 18, we will take reasonable steps to delete that information promptly.
If you believe that we may have inadvertently collected personal information from a minor, please contact us immediately using the contact information provided in Section 12.
10. Third-Party Services
The Platform may integrate with third-party services such as:
- payment processors
- analytics providers
- productivity tools
- affiliated platforms including RE-Quest
MyAgentNavigator is not responsible for the privacy practices of third-party services.
11. Productivity Data Notice
Certain features of the Platform may allow users to track productivity metrics, professional goals, or activity data. Such data is based on information entered or generated through Platform interactions and may not represent complete or verified professional performance metrics.
12. Changes to This Privacy Policy
MyAgentNavigator may update this Privacy Policy from time to time to reflect changes in our practices, applicable law, or Platform features.
Any updates to this Privacy Policy will become effective upon posting on the Platform. Your continued use of the Platform after the posting of an updated Privacy Policy constitutes your acceptance of the revised policy.
If we make material changes to this Privacy Policy, we will provide notice through one or more of the following methods:
- notification through the Platform
- email notification to registered users
- a prominent notice on our website
Your continued use of the Platform following seven (7) days' notice of material changes constitutes acceptance of the updated Privacy Policy.
We encourage users to review this Privacy Policy periodically to stay informed about how we collect, use, and protect personal information.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
MyAgentNavigator Privacy Team
📧official@myagentnavigator.com
Mailing Address:
1975 Peralta Point
Colorado Springs, CO 80910
For users wishing to exercise privacy rights under applicable laws, including the Colorado Privacy Act (CPA) or the California Consumer Privacy Act (CCPA/CPRA), please include "Privacy Rights Request" in the subject line of your communication and specify the right(s) you wish to exercise.
We will respond to verified requests in accordance with applicable law.